Help Center
FAQ
Online Order
How to track your package?
>In general, the package will be shipped by China Post, you can track it by http://www.17track.net/en with the tracking No.
When and how can you cancel your order?
When can you cancel the order?
In general,your order will be shipped in 48 hours after the payment,you can cancel the order before shipment and you have to inform us in 12 hours by email:info@g-taste.top
How to cancel your online orders?
Firstly please confirm that your order has not been shipped before cancelling the order by checking your order status in this link:https://www.g-taste.top/pages/order-tracking
If no,you can claim a refund through paypal,we will get a dispute and process on time,the fund will be returned you by Paypal then.
How long will it take for you to get the package?
No.1:The International shipping requires more complicated shipping procedures,such as the Customs administrations of the Parties,transit stations etc. it will probably take about 15-30 days for your items to arrive at you, sometimes longer. Much appreciated for your understanding on this uncontrollable matter,thanks for your support!
No.2:DHL will take 3-7days to deliver the goods
Any question about the Order status, shipping, pre-order, please send an e-mail to order info@g-taste.top directly.
What does “order status” mean?
Pending review: Orders haven't been reviewed
Pending shipment: There are 2 situations,
1.the order has been shipped but hasn't been updated with the tracking number on the system,
2.the order has not been shipped.
Tracking number updated: The tracking number of your order is generated, to get detail delivery process please copy the tracking number and check it on this website: https://www.17track.net/en
Waiting for receipt: Package is still on the way, or you didn't click "Confirm Order Received" to complete the purchase after your receive the package.
About MIMO pod kit
Very important tip before using your MIMO
To avoid dry burning of the cartridge. Please put MIMO aside for almost 10 minutes or vaping without pressing the fire button untill the cotton is fully soaked in the juice after refilling the cartridge for the first time.
How do I fill the MIMO pod with e liquid ?
1. Pull out the rubber plug on the slot.
2. Add e-liquid through the slot.
3. Press the rubber plug back carefully and firmly.
4. Leave the cartridge for at least 5 minutes by which the e-liquid can fully soak the cotton.
How do I know when I need to charge MIMO battery ?
When the battery level drops below 3.3V, the device will not function and the LED light will flash 15 times to remind you to charge your MIMO.
How do I know when MIMO is fully charged?
When the MIMO is charging the LED light will glow,once the battery is fully charged, the LED light will turn off.
How long does it take to charge the MIMO ?
About one and a half hours if using the suggested output 5V USB charging adapter.
What kind of charger should I use?
We suggest 5V USB charging adapter. The MIMO charging voltage needs to be between 4.5-6V. If this range is exceeded, it will not be charged.
What is the battery capacity of MIMO ?
The capacity is 450 mAh
What is the battery life?
The battery can be charged for 1000 times.
What’s the e-liquid capacity of the pod ?
Capacity is 1.3ml
Is the airflow adjustable?
No, you cannot adjust airflow.
Could I change coil inside the pod?
No, the MIMO coil is integrated into the pod, you cannot change the coil but the whole pod is replaceable.
What’s the wire material of MIMO coil ?
The material is Iron Chrome Aluminum (FeCrAl)
What’s the resistance of MIMO coil ?
The resistance is 1.8Ω±0.05
How often should I replace the pod?
We recommend that you replace the pod after using the pod 6-7 times.
Why my ejuice flavor go bad?
After putting MIMO aside for a long term,some kinds of juice may go bad and discolor because of the contact with air.For a better flavor of juice,You'd better change the juice.
Why my MIMO flavor feel bad when i change ejuice？
For a better flavor of juice,we suggest a cartridge should be used with the same kind of juice.
Why the ejuice enter the chimney?
After putting MIMO aside for a long term or refilling the cartridge, scant juice may enter the chimney.You can use paper to wipe it out or shake it off.
Can MIMO pod use freebase e-juice?
Yes, you can use freebase e-juice in it. And there aren't nicotine content limit!
About Aries 30 RTA
What wattage should i set with ARIES 30 RTA?
The ARIES is with 0.6 ohm coil, the recommended wattage is 80W~100W .
How much e-liquid can i fill in ARIES 30 RTA?
The capacity of ARIES 30 RTA is 10ml or 6ml.
Can i adjust the airflow of ARIES 30 RTA?
Yes, you can adjustable airflow.ARIES 30 RTA has 12 level airflow control.
How to fill the ARIES 30 RTA with e-liquid?
Refilling the ARIES 30 RTA is very easy,but you must building the coil before your vape
1.Unscrew and remove the top cap.
2.Fill your preferred e-liquid via the filling hole.
3.Then screw the top cap back.
How to solve the atomizer stuck problem？
Click here to see the vedio.
Why my glass is rotating？
1.First, check the component of the ARIES 30 RTA for tightness，please tighten the top fill chimney and mid cap
2. Second, if the o rings are got the e-liquid on it. Please clean or replace the o-rings
Why my base is hard to close？
Please match the groove of the middle cover with the groove of the base, you can easily close the base
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